Ticket Sales and Service Internship

Position: Ticket Sales and Service Intern
Pay: Volunteer/unpaid
Application Due Date: Applications are accepted on a rolling basis 

Qualifications:
Required: Willingness to learn; good customer service skills
Preferred: Working towards degree in sports management or business

Job Description:
  • Assist with day-to-day activities involved with ticket sales and service such as:
    - Answering main line, screening calls, forwarding to appropriate rep
    - Assisting people who walk up to box office
    - Checking voicemail/main email
  • Assisting Sales reps with theme night management and prep
  • Assisting Sales reps with group experience planning/communication
  • Building lead lists through online research and Salesforce CRM
  • Game Days:
    - Assisting with premium seating check in tables
    - Assist with set up of sales tables
    - Assist with group experience check in and management, on/off field or court
  • Attend and assist with offsite marketing events with Sales reps
  • Additional responsibilities as assigned by the Associate AD, Ticket Sales and Service and Director of Ticket Sales Marketing
To apply, email a resume and cover letter to bob.capewell@villanova.edu.